Return Policy

   We will refund or exchange any undamaged, non-custom or non-personalized Ketubah lithograph within 14 days of receipt on the condition that it is resalable. Please be aware that a ketubah that is rolled, unrolled and then rolled and unrolled again is rarely in resalable condition. Though the ketubah that you receive is perfect for framing, the returned ketubah is not usually suitable to send out to another couple. So please choose carefully with the intention of keeping the ketubah.

   Giclee ketubot may not be returned since they are printed per order and cannot be resold.

   Call for a return authorization.

   For your own protection, return items using a trackable shipping method and insure for the full value of artwork. Shipping will not be refunded for a return but in some instances may be applied to an exchange. If for any reason you need to return the ketubah, it must be returned in the original packaging.

On custom, original or personalized ketubot:

   All sales are final and refunds, exchanges and cancellations are not available if work has already begun.

Damages:

   In any instance that the ketubah arrives damaged, we will replace it at no cost to you. Please save the damaged original packaging and artwork so we can make the appropriate insurance claims with the shipper.

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